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What evidence is required to demonstrate competence for this standard as a whole? Competence in servicing committees requires evidence that committees have been effectively and efficiently serviced according to community and agency guidelines and best practice procedures. The skills and knowledge required to service committees must be transferable to a range of work environments and contexts. For example, this could include different committees, communities and groups. |
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What specific knowledge is needed to achieve the performance criteria? | Knowledge and understanding are essential to apply this standard in the workplace, to transfer the skills to other contexts and to deal with unplanned events. The knowledge requirements for this unit are listed below: Meeting procedures, both formal and informal. Agency guidelines where applicable or instructions. Relevant program and incorporation requirements for group where applicable. Local facilities for meetings. Local arrangements for authorising expenditure. Local community and activities. Office and related business procedures. Occupational health and safety and public safety requirements. |
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What specific skills are needed to achieve the performance criteria? | To achieve the performance criteria, some complementary skills are required. These skills include the ability to: Use office equipment, such as computers, photocopiers and facsimiles. Take notes at meetings. Plan events. Communicate. Negotiate basically. Manage simple budgets. |
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What processes should be applied to this competency standard? There are a number of processes that are learnt throughout work and life, which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added. The questions below highlight how these processes are applied in this competency standard. Following each question a number in brackets indicates the level to which the key competency needs to be demonstrated where 0 = not required, 1 = perform the process, 2 = perform and administer the process and 3 = perform, administer and design the process. |
1. How can communication of ideas and information (2) be applied? | By discussing verbally or in writing committee servicing requirements with supervisors and others. |
2. How can information be collected, analysed and organised (1)? | Servicing committees will require basic information to be gathered and organised accordingly. |
3. How are activities planned and organised (2)? | Servicing committees requires some planning and organising of people and resources external to the organisation. |
4. How can team work (2) be applied? | Servicing committees will require coordination of self and others in a team. |
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5. How can the use of mathematical ideas and techniques (1) be applied? | Basic mathematical techniques could be applied. |
6. How can problem-solving skills (1) be applied? | While servicing committee's technical problems may arise requiring simple solutions. |
7. How can the use of technology (2) be applied? | Technology may be required to prepare information for members of committees. |
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Are there other competency standards that could be assessed with this one? This competency standard could be assessed on its own or in combination with other competencies relevant to the job function. |
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For information about assessing this competency standard for consistent performance and where and how it may be assessed, refer to the Assessment Guidelines for this Training Package. |